Minding Manners Business Etiquette Programs in London, England, UK, Paris, France

Minding Manners is an international etiquette and protocol consultancy located in London, England, United Kingdom. We operate business etiquette, protocol and finishing school training in Europe and around the world.

General Terms and Conditions

Programme and Course Availability

Minding Manners reserves the right to modify the assortment of etiquette and other programmes and sessions including dates, times, availabilities and prices according to the constraints imposed by the directors, partners and suppliers. Minding Manners also reserves the right to inform the consumer about the above modifications.

In the case of prolonged unavailability of a class, Minding Manners will propose to the consumer an equivalent substitute course or the total reimbursement of the original course.

Prices

Prices are given in GBP Sterling - United Kingdom Pounds and are exclusive of VAT. They are effective at the time of the order’s validation by the consumer. These prices do not include the contribution to the translation costs. Translation costs are additional and will be indicated before the final validation of the order form.

Payment

The accepted methods of payment include: bank wire transfers, cheques payable in GBP Sterling (from an England based bank account at least three weeks prior to the course), credit/debit cards (via PayPal) or cash. For any other method of payment, please contact Minding Manners by telephone at + 44 (0)20 7584 9805 or by email.

Course Dates and Timetables

The etiquette and other course schedules are planned in advance and may be communicated on demand via email or telephone. They are also available on Minding Manners’ website. Minding Manners reserves the right to modify the course schedules and places at any time. In case of complete cancellation of a course by Minding Manners, we commit ourselves to reimbursing the whole of the amount of your course or to rescheduling the course to a later date.

Languages

Minding Manners is international. The courses are given in English and can be translated into French, Russian, Arabic, Japanese, Chinese or most other languages with translation costs at the client's expense.

Reception of Foreign Participants

Each participant is responsible for his or her Visa, travel and other administration arrangements. Minding Manners has a variety of hotel partners and would be pleased to provide you with additional information; however reservations and bookings are your sole responsibility.

Insurance

Minding Manners maintains Business Liability Insurance.

Each participant shall be regarded as carrying his or her own risk for personal injury or loss of property during the programme.

We strongly recommend that, at the time of the booking your travel, you take out a travel insurance policy of your choice. The policy taken should include loss of deposit/registration fee through cancellation, medical insurance, loss or damage to personal property, financial loss through disruption to accommodation or travel arrangements due to business failures, strikes or other industrial action, other Force Majeure occurrences or Acts of God.

Minding Manners is in no way responsible for any claims concerning insurance.

Booking Terms and Conditions

A registered place is only confirmed once we have received your deposit or payment in full. You will receive a payment receipt and a Letter of Confirmation.

Venue details are included in the Letter of Confirmation.

Cancellation and Reimbursement Conditions

Minding Manners cancellation

While best efforts are always made to ensure that programmes run as scheduled, we do reserve the right to modify or cancel a course at any time. A refund will be issued for the direct course fees paid or, where possible, a transfer to another course.

Client cancellation

For group sessions of two days or less, cancellations made more than four-weeks prior will be refunded at 70% of the total registration fee.

No refunds for group sessions of two days or less will be issued for cancellations made less than four weeks before the start of a course.

For group sessions of three days or more, cancellations made more than eight-weeks prior will be refunded at 70% of the total registration fee, with exception to the Certification and Train-the-Trainer programmes.

Certification and Train-the-Trainer cancellation and reimbursement conditions are subject to their relative Agreements.

No refunds on group sessions of three days or more will be issued for cancellations made less than eight-weeks before the start of a course.

All sales for individual, bespoke or customised courses are final. Refunds will not be given.

Website Terms and Conditions

The term ‘Minding Manners’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Suite 322, 34 Buckingham Palace Road, London SW1W ORH, UK. Our company registration number is 6327632. The terms ‘you’ or ‘consumer’ or ‘client’ or ‘participant’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Minding Manners’ prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England.